Refund policy

Return & Refund Policy

We accept returns within 30 days of delivery.

Eligibility for Returns

To be eligible for a return:

  • Item must be unused, unopened, and in original packaging

  • Item must be in resalable condition

  • Proof of purchase is required

Non-Returnable Items

The following items are not eligible for return:

  • Opened or used products

  • Clearance or final sale items

  • Hazardous materials once shipped (including aerosols, chemicals, and flammable products)

Return Process

  • Customers must contact us before returning any item

  • Return shipping costs are the responsibility of the customer unless the return is due to our error

  • Unauthorized returns may be refused

Refunds

  • Once received and inspected, approved refunds will be issued to the original payment method

  • Shipping charges are non-refundable

  • Refunds may take 3–5 business days to appear depending on your bank

Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery so we can resolve the issue promptly.

Contact Us

For return requests or questions, please contact us at:
Info@fcautosupply.com